Where we stand on privacy
Exxarecords Label & Manegement LTD recognises that your personal information is sensitive and private and will therefore always treat it with respect and confidentiality.
It is to the benefit of our customers and ourselves that we manage your information responsibly and with transparency.
Under data protection regulations, you have the right to have your personal information removed at any time from Exxarecords Label & Manegement LTD or indeed, any other company. We make this option clear and simple to achieve for all of our customers.
Who we are
Exxarecords Label & Manegement LTD provides services and sells products to its customers. To enable us to deliver on our services, we collect personal information about our customers and how they interact with us. How data we collect about you can be used is based on the consent that you provide.
We always keep your personal information safe and secure and take a proactive approach to being compliant with government regulations about data protection.
What information do we collect about you?
All of the information we collect is used to help us identify you. This is only used for delivering products to you, keeping in contact with you about our products and for dealing with any enquiries you may have about our services.
Personal information we collect includes:
Postal address for billing and shipping Email address
We do not collect or store credit or debit card details.
We also collect data on your purchase history which helps us understand more about what you like and what products are popular more generally.
Purchase history information we collect includes:
Products you have bought
Date and times of purchases you make
When do we collect information about you?
We collect information about you at any of the following points:
If you register for an online account
If you place an order for products or services If you subscribe to one of our newsletters
If you use our website (via cookies)
What are cookies?
Cookies are text files placed on your computer when you interact with our online service, these files contain data needed to use our website (sessions, language, currency and display options).
These cookies are anonymous and do not contain or associate your name/email address or any sensitive data to a specific behaviour.
Further information on cookies is available from www.aboutcookies.org
Sometimes we – or some of our suppliers – use Facebook Pixel to check how well specific Facebook adverts are working. More information is available here: https://www.facebook.com/ business/help/742478679120153
Twitter might also store cookies when displaying feeds on our pages, more information is available here: https://dev.twitter.com/web/overview/privacy
How to remove cookies
It is possible to block cookies from websites you visit by setting your internet browser to not accept them or to remove them entirely. The websites below provide instructions on how to do this.
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete- manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
Please be advised that as a result of removing or not accepting cookies, our website might not work properly.
How will we use the information about you?
The information we collect about you is used in a number of ways, all of which are either legally required to fulfil our services to you or because you have given us permission to do so.
We collect information about you to process your order, manage your online account and manage your newsletter subscription(s). We also use it to be able to show your order history and so that you can access any downloads.
Who we share your information with
We never sell or give your information to any other organisation.
However, we need the help of certain providers to manage our services to you.
Financial transactions relating to Burning Shed are handled by our payment services providers, [WorldPay, Paypal and Barclays Bank]. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding your payments and dealing with complaints and queries relating to payments and refunds. You can find information about the payment services providers’ privacy policies and practices at